Royal Expedition

• Dry Cleaning Only: Always opt for professional dry cleaning to maintain the saree's texture and vibrant colors.
• Use a low-heat setting or silk mode on your iron.
• Always iron on the reverse side or with a protective cloth to preserve the fabric's sheen.
• Store in a cool, dry place, wrapped in a soft cotton or muslin cloth.
• Refold every 3–6 months to prevent creasing.

Shipping Policy
Purple Potli is committed to delivering your order with care and efficiency. We ship across India and internationally, using reputed courier services to ensure timely and safe delivery.

Domestic Shipping (India)
Free shipping on orders above ₹5,000.

₹200 shipping charge applies to orders below ₹5,000.

Order will be dispatched within 2–3 days of placing order, unless finishing or customisations are requested in which case it will be shipped within 7–10 days.

We ship throughout the week, except Sunday & Public holidays.

International Shipping
Free international shipping on orders above ₹30,000.

For orders below ₹30,000, shipping charges are calculated after packaging based on volumetric weight and destination.

Any customs duties or import taxes applicable in the destination country are to be borne by the customer.

Delivery Information
Orders will be delivered to the shipping address provided at checkout.

For address modifications, please contact our support number within 2 hours of placing your order.

If the delivery address is incorrect and the courier returns the package to us, the customer will be responsible for reshipping charges. Purple Potli reserves the right to cancel such orders.

Delivery Timelines
Delivery timelines are indicative. Delays may occur due to factors beyond our control, such as weather conditions, strikes, or courier service disruptions.

Transform your Purple Potli purchase into a personalized masterpiece. We offer fall, pico, and saree pre-stitching. Reach us on +91-8054955774 for customisations.

At Purple Potli, we take utmost care in delivering products that are crafted with love and attention to detail. We also offer dedicated WhatsApp support to assist you throughout your order journey. While we strive to ensure that you receive the correct product, in the rare event of any issue, please refer to the exchange and return policy below.

Cancellation Policy:
1. Orders can be cancelled within 24 hours of placing the order, provided no customization (such as fall/pico/edging) has been made. Your request should be sent by email to purple.potlii@gmail.com
2. Order amount will be refunded to the original source within 8–14 days.

Return & Exchange Policy
Your return/exchange request should be sent by email to purple.potlii@gmail.com within 24 hours of receiving your shipment.

Returns are accepted only in case of manufacturing defects or incorrect items received. Minor colour variations due to lighting, fabric texture, or screen resolution do not qualify as defects.

Return requests must be raised within 3 days of receiving the product by emailing us with clear photos of the issue, including packaging (if damaged).

Do not accept or open parcels that appear tampered with or unsealed. Contact us immediately on support number if this occurs.

Once we review your request, a return authorization will be shared within 5 working days. The item must be couriered back in original condition and packaging within 5 days of receiving the authorization.

Shipping costs for returns must be borne by the customer.

In case of approved return, store credit will be issued.

Items purchased on discount are not eligible for return or refund.

If return/exchange requests are repeatedly misused, we reserve the right to refuse future returns.

We take utmost care to ensure that the colors shown in the images are as close to the actual product as possible. However, slight variations in color may occur due to differences in screen displays.

Any irregularities in the weave or design are not defects, but a hallmark of handcrafted excellence — making each saree uniquely beautiful.