Shipping Policy

Purple Potli is committed to delivering your order with care and efficiency. We ship across India and internationally, using reputed courier services to ensure timely and safe delivery.
Domestic Shipping (India)
Free shipping on orders above ₹5,000.
₹200 shipping charge applies to orders below ₹5,000.
Dubai Shipping
Free shipping on orders above 250 AED .
15 AED shipping charge applies to orders below 250 AED.
International Shipping
Free international shipping on orders above ₹30,000.
For orders below ₹30,000, shipping charges are calculated after packaging based on volumetric weight and destination.
Important: Any customs duties or import taxes applicable in the destination country are to be borne by the customer.
Delivery Information
Orders will be delivered to the shipping address provided at checkout.
For address modifications, please contact at our support number within 2 hours of placing your order.
Please Note: If the delivery address is incorrect and the courier company returns the package to us, the customer will be responsible for reshipping charges. Purple Potli reserves the right to cancel such orders.
Delivery Timelines
Order will be dispatched within 2-3 days of placing order, unless finishing or customisations are requested in which case it will be shipped within 7-10 days.
We ship throughout the week, except Sunday & Public holidays.
Delivery timelines are indicative. Delays may occur due to factors beyond our control, such as weather conditions, strikes, or courier service disruptions.